Monday, August 31, 2009

Indiana University Culture Fest



What do you get when you put 3200 Hoosiers and one Marcus in the same room? Fun, that's what!Indiana University's Culture Fest is a huge component of the freshman Welcome Week experience - and an opportunity for students to learn the value and excitement of diversity.
So, what's a small town white boy from Missouri doing talking about different cultures? A lot, actually! See, as we discussed at Culture Fest, everyone has a story. And every story has a message behind it. IU freshmen learned my story and, hopefully, that gives a little inspiration to share their stories-and to learn from those of others.
Special thanks to Melanie Payne, Patrick Hale, Tyler Coward and Kaley for being such awesome hosts! Oh, and to Melanie for running around Culture Fest loading me up on ethnic food – yummy! Thanks for all the FaceBook sign ups and awesome comments, too-totally makes my day to know I'll be remembered at IU!
Go Hoosiers!

Sunday, August 9, 2009

Relationship Based Care Symposium

On July 31, I had an almost surreal experience. See, for years, I've been touting the benefits of insights and strategies for excellent patient care. I want to promote the fantastic care I’ve received, and teach other health care pros how to give their patients as much dignity and independence as the hospital can bring! Creative Health Care Management: http://www.chcm.com/ Is an organization with this mission... and more! CHCM created the first national Relationship Based Care Symposium which was held outside Syracuse, NY in late July. I was one of the keynote speakers for the event, along with Stephen Covey and the author of "Kitchen Table Wisdom." (Quite an honor to be asked to speak alongside two such professionals!) Relationship Based Care Symposium highlighted changing the dynamics and culture of health care institutions to promote relationships-with everyone! Caregiver to patient, patient to housekeeping, housekeeping to pharmacy, pharmacy to maintenance, purchasing to techs – anyone and everyone under the canopy of the hospital is in relationship with others. It's a huge undertaking to create this culture, but it gets things done in a more nurturing, compassionate environment! Just wonderful! I'd like to say a personal thank you to Jayne Felgen, CHCM's president, Mary Kalaroutis, Donna Wright, Susan Edstrom, Sue Welliver, Chris Bjork and Gen Gwancie (sorry, Gen, I probably misspelled your last name!) Such a fantastic experience to work with a group of folks who are so committed to such a worthy cause! Thank you, CHCM, and all the attendees of the Relationship Based Care Symposium!


On July 31, I had an almost surreal experience. See, for years, I've been touting the benefits of insights and strategies for excellent patient care. I want to promote the fantastic care I’ve received, and teach other health care pros how to give their patients as much dignity and independence as the hospital can bring!

Creative Health Care Management: http://www.chcm.com/

Is an organization with this mission... and more! CHCM created the first national Relationship Based Care Symposium which was held outside Syracuse, NY in late July. I was one of the keynote speakers for the event, along with Stephen Covey and the author of "Kitchen Table Wisdom." (Quite an honor to be asked to speak alongside two such professionals!)

Relationship Based Care Symposium highlighted changing the dynamics and culture of health care institutions to promote relationships-with everyone! Caregiver to patient, patient to housekeeping, housekeeping to pharmacy, pharmacy to maintenance, purchasing to techs – anyone and everyone under the canopy of the hospital is in relationship with others. It's a huge undertaking to create this culture, but it gets things done in a more nurturing, compassionate environment! Just wonderful!

I'd like to say a personal thank you to Jayne Felgen, CHCM's president, Mary Kalaroutis, Donna Wright, Susan Edstrom, Sue Welliver, Chris Bjork and Gen Gwancie (sorry, Gen, I probably misspelled your last name!)

Such a fantastic experience to work with a group of folks who are so committed to such a worthy cause! Thank you, CHCM, and all the attendees of the Relationship Based Care Symposium!