February has always been Grammy month. For a music lover like moi, this is a big thing. When I was 14 and smack dab in the middle of my O.G. phase, I'd fire up the old VCR (remember those?), tape the Grammys and watch L.L. Cool J and Run DMC over and over and over again. Ah, good times!
But this year I admit I just wasn't that interested. This could mean I'm getting old, or that the glitz just isn't as impressive without Adidas sweat suits and ginormous gold chains. Yee-ahhh, boyz!
Either way, the day after the broadcast I heard a story from behind the scenes that made me wish I'd paid more attention. A couple hours before the curtain lifted, one of the acts pulled a No Show. The panicked producers began to brainstorm on who could pull off a last minute - Grammy worthy performance. Justin Timberlake had just finished his dress rehearsal when the producer cornered him. Seeing the look of panic on the producers face - before even knowing the problem, Timberlake immediately asked, "What can I do to help?"
Within half an hour, they'd pieced together an all-star duet by the Rev. Al Green and Justin Timberlake, backed up by Boyz II Men with Keith Urban on guitar. Even if you're not a fan of any of these musicians, ya gotta admit, it's a ton of talent for one stage to hold!
In a moment of crisis, when someone steps up to do something that isn't required, we usually call that person a hero. I may not go so far as to call Justin Timberlake a hero, but the producer sure might!
Truthfully, I'm not even real familiar with Justin Timberlake's music (other than "In A Box" from SNL - one of the funniest moments on that show... EVER!)
But, I am a HUGE fan of the, "What can I do to help?" attitude.
The reality is, we're living in some tough times. Some may even call it a crisis. No doubt about it, the economy and all the stress revolving around, well, pretty much everything might make you want to be the one looking to receive help. But here's something I believe is important: If you're feeling vulnerable - stop! Help someone else!
Having the "What can I do to help?" attitude immediately makes one feel prosperous and fortunate. And the help doesn't have to be financial; there are so many ways to offer assistance to another. And when you do, you'll automatically feel a little more stable and secure.
Anyone with any amount of success who is honest will tell you they didn't do it alone. We all need a little help, now and then. When you see another's crisis and step in to offer help, it creates a reciprocal attitude that will come back to help in your moments of need. That's just how the universe works.
Lend a hand. Give a dollar. Share your prosperity. Step in at the last moment to do a duet with Al Green (wouldn't mind doing this myself!) Whatever you can do to help another is assistance that benefits... everyone!
Marcus Engel is a professional speaker/author who inspires audiences to achieve success by making intelligent choices. Blinded by a drunk driver at age 18, Marcus battled through two years of recovery and 300 hours of reconstructive facial surgery to reach his goal of returning to college. After graduating from Missouri State University in 2000, Marcus began sharing his story professionally to audiences nationwide. In 2002, Marcus founded his own publishing company with the release of his autobiography, "After This...An Inspirational Journey For All the Wrong Reasons." His latest book, "The Other End of the Stethoscope" was released October 2006. His messages of empowerment and motivation have been witnessed by hundreds of thousands through his keynotes, his autobiography and his monthly newsletters. Marcus Engel is a speaker, a message, a story you will never forget! Visit http://www.MarcusEngel.com for more information!
Article Source: http://EzineArticles.com/?expert=Marcus_Engel
Wednesday, February 25, 2009
Tuesday, December 9, 2008
Morton, Plant, Mease Health Care
On Monday, December 8, I was the honored speaker for the nurse managers of Morton, Plant, Mease Health Care at Morton-Plant Hospital in Clearwater, FL. Always exciting to share my message, but double that excitement to work with nurse managers who can carry that learning back to their floor nurses!
Special thanks to Robin Lapham for helping arrange the event and for being such a thorough client! Always makes my job easier when my clients are on top of their game as you are, Robin! Thanks!
Special thanks to Robin Lapham for helping arrange the event and for being such a thorough client! Always makes my job easier when my clients are on top of their game as you are, Robin! Thanks!
Wednesday, November 19, 2008
Bacchus in Columbus!
Sorry for the lack of postings the last week or so. I've been on the road a lot and now, here's why!
Thursday, Fri. and Sat. of last week, I was exhibiting and presenting at the Bacchus Network General Assembly held in Columbus, OH. This is the third year I've attended G.A. and I'm always so excited to get to meet new friends and see past acquaintances!
This year, I was also excited to present with the PACE team from DeSales University on "Booze Busters." To the best of our knowledge, this is the first time a university has partnered with a professional speaker to present a breakout session at G.A. I want to thank the PACE team for welcoming me in with open arms and congratulations on a job well done! Special thanks to Dr. Gregg Amore and Wendy Krisak for helping facilitate everything... and for one of the funnest times I've ever had at a conference dinner!
Side note: Friday night at G.A., there was a fire in a neighboring building. A big, stinky electrical fire. This fire caused the power grid to be switched off and hence, our hotel to be without power for nearly 12 hours. And yet? Hanging out on the street corner with the DeSales PACE team was just super fun! No one I'd rather be homeless with! And thanks to the Columbus Hyatt for handling the disaster in such a professional manner-truly one of the finer examples of customer service I've ever experienced!
Thursday, October 16, 2008
"Your Prescriber"
I just watched a commercial for a prescription medication. Instead of saying, "Ask your doctor about XYZ medication..." they instead used the term "prescriber."
I like this... and I don't like this.
First, I like it because not all of the health care professionals I see are docs. Some are P.A.s, some are NPs, and some ARE physicians. My G.P. happens to be a family doctor, but the health care pro I see the most often is a P.A. All of these have the ability to prescribe drugs.
However, it's a constant criticism of the health care world that, all too often, medications are overprescribed. Patients, for whatever reason, don't feel as though they're getting quality care if they don't exit the practice without a prescription. A nearby walk in clinic actually advertises, "$50 for an office visit and prescription."
Well what if the person doesn't need a prescription? Is one given any way?
I like that prescribers are being treated equally (by advertisements, at least), but hate there's a continuation of prescribing medications as treatment – no matter what.
True patient care comes from the health care professional. Not from the drugs, not from the treatment of the ailment, but in the way patients are treated by their prescriber (and sometimes by the prescriber's support staff).
The human element should never, ever be replaced by a pill.
I like this... and I don't like this.
First, I like it because not all of the health care professionals I see are docs. Some are P.A.s, some are NPs, and some ARE physicians. My G.P. happens to be a family doctor, but the health care pro I see the most often is a P.A. All of these have the ability to prescribe drugs.
However, it's a constant criticism of the health care world that, all too often, medications are overprescribed. Patients, for whatever reason, don't feel as though they're getting quality care if they don't exit the practice without a prescription. A nearby walk in clinic actually advertises, "$50 for an office visit and prescription."
Well what if the person doesn't need a prescription? Is one given any way?
I like that prescribers are being treated equally (by advertisements, at least), but hate there's a continuation of prescribing medications as treatment – no matter what.
True patient care comes from the health care professional. Not from the drugs, not from the treatment of the ailment, but in the way patients are treated by their prescriber (and sometimes by the prescriber's support staff).
The human element should never, ever be replaced by a pill.
Monday, September 22, 2008
Hospital Workers Axed for Snapping Photos of Patients
Props to the UNM hospital for such swift and decisive action. Even if the patients in the photos cannot be identified, just to know one's arm, leg, torso, etc. is in a pic unknowingly posted to someone's MySpace profile is just disturbing.
Sadly enough, this incident, even if isolated, gives a bad impression of the hospital. Given a choice, will patients want to be treated at a hospital with this history? Maybe, maybe not-but by the hospital taking immediate action, it lessens the chances of this type of occurrence happening again.
*****
Hospital Workers Axed for Snapping Photos of Patients, Uploading to MySpace
Monday, September 22, 2008
ALBUQUERQUE, N.M. — Two University of New Mexico Hospital employees have been fired for using their cell phone cameras to take photos of patients receiving treatment and then posting the images to a social networking Web site.
Director of Public Affairs Sam Giammo said Sunday the photos — mainly close-ups of injuries being treated in the Albuquerque hospital's emergency room over the past few months — were posted on an employee's private MySpace page.
Giammo said he's never heard of a similar incident at the University of New Mexico Hospital or any other hospital.
A few other hospital employees were disciplined and the investigation is ongoing, he said.
UNMH values patient privacy "very, very highly and we will do everything we can to protect them," Giammo said. "We just won't tolerate unprofessional actions by any of our staff. We just won't stand for that."
The photos were discovered after a hospital supervisor received an anonymous tip about them Tuesday and launched an investigation.
Hospital managers personally oversaw the removal of the photos from the Web site and from the employees' cell phones, Giammo said.
"We have to rely on the people telling us that they don't have any others," he said.
The patients in the photos could not be notified that their pictures had been taken because their faces and personal identifying features had been removed from the photos, Giammo said.
Giammo said the MySpace page could only be accessed by the employee's online friends, not the general public.
Giammo said the employees who were fired violated a hospital policy that bans the use of cell phone cameras in patient areas. The other employees were disciplined for not bringing the photos to the attention of managers, he said.
The hospital is treating the matter as an employment issue and law enforcement has not been involved, Giammo said.
The use of cell phone cameras in hospitals have caused breaches of patient privacy or concern about such violations in California, Arizona and South Dakota in recent years.
Sadly enough, this incident, even if isolated, gives a bad impression of the hospital. Given a choice, will patients want to be treated at a hospital with this history? Maybe, maybe not-but by the hospital taking immediate action, it lessens the chances of this type of occurrence happening again.
*****
Hospital Workers Axed for Snapping Photos of Patients, Uploading to MySpace
Monday, September 22, 2008
ALBUQUERQUE, N.M. — Two University of New Mexico Hospital employees have been fired for using their cell phone cameras to take photos of patients receiving treatment and then posting the images to a social networking Web site.
Director of Public Affairs Sam Giammo said Sunday the photos — mainly close-ups of injuries being treated in the Albuquerque hospital's emergency room over the past few months — were posted on an employee's private MySpace page.
Giammo said he's never heard of a similar incident at the University of New Mexico Hospital or any other hospital.
A few other hospital employees were disciplined and the investigation is ongoing, he said.
UNMH values patient privacy "very, very highly and we will do everything we can to protect them," Giammo said. "We just won't tolerate unprofessional actions by any of our staff. We just won't stand for that."
The photos were discovered after a hospital supervisor received an anonymous tip about them Tuesday and launched an investigation.
Hospital managers personally oversaw the removal of the photos from the Web site and from the employees' cell phones, Giammo said.
"We have to rely on the people telling us that they don't have any others," he said.
The patients in the photos could not be notified that their pictures had been taken because their faces and personal identifying features had been removed from the photos, Giammo said.
Giammo said the MySpace page could only be accessed by the employee's online friends, not the general public.
Giammo said the employees who were fired violated a hospital policy that bans the use of cell phone cameras in patient areas. The other employees were disciplined for not bringing the photos to the attention of managers, he said.
The hospital is treating the matter as an employment issue and law enforcement has not been involved, Giammo said.
The use of cell phone cameras in hospitals have caused breaches of patient privacy or concern about such violations in California, Arizona and South Dakota in recent years.
Sunday, September 21, 2008
"Florida Society of Medical Assistants"
Thanks to the FSMA for the opportunity to present at the state conference on Sat., Sept. 20!
Thank all of you for being such a warm and receptive audience AND for your commitment to excellence in customer service AND patient care.
Special thanks to Mary Morris for being such a great client and helping arrange the event!
Thursday, September 18, 2008
Teleconference Network Of Texas
University of Texas Health Science Center at San Antonio
Yesterday was a first for yours truly. I was the guest presenter for a teleconference arranged by the Teleconference Network of Texas out of UT Health Science Center in San Antonio. We had a group of nutritionists from across the country hooked into the bridge and, based on some of the feedback via E mail, it went well! For the guy who’s real interactive with the audience, giving a program without human feedback was a challenge, but it went really well!
Special thanks to B.J. Brown in San Antonio for being such a great host and moderator! I’d include some pictures, but since this was over the phone, you don’t really want to see me sitting on my couch in a grubby old tee shirt and khaki shorts, do ya?!
Yesterday was a first for yours truly. I was the guest presenter for a teleconference arranged by the Teleconference Network of Texas out of UT Health Science Center in San Antonio. We had a group of nutritionists from across the country hooked into the bridge and, based on some of the feedback via E mail, it went well! For the guy who’s real interactive with the audience, giving a program without human feedback was a challenge, but it went really well!
Special thanks to B.J. Brown in San Antonio for being such a great host and moderator! I’d include some pictures, but since this was over the phone, you don’t really want to see me sitting on my couch in a grubby old tee shirt and khaki shorts, do ya?!
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