Friday, May 23, 2008

"I'm Just A Phone Call Away!"

Yesterday, I had my annual visit with my ophthalmologist , Dr. Moholtra. Why a blind guy needs to go see an eye doc every year, I dunno... but I go anyway.

Dr. Moholtra decided to try a different type of medication to help reduce conjunctivitis in both eyes (Ah, maybe THERE'S the reason to go see an eye doc). We discussed the benefits and drawbacks to this new medication, talked about if I should find an ophthalmologist in Florida, etc. As we discussed the pros and cons, Dr. Moholtra simply said, "And never forget that I'm just a phone call away."

THAT, faithful reader, is darned reassuring. I now know my physician will make time to return my call if I have any problems. Will he actually call me back? Doubtful. Might it be his nurse who returns my call? Probably.

Still, no matter what actually DOES happen, Dr. Moholtra said "call me" not "call my office" or "call the nurse."

How do I feel? Like I have a personal connection to my physician. Was that his intent? Absolutely! Dr. Moholtra knows the key to great patient care is the relationship between patient and caregiver. Simple as that. And such a professional thing to do which is, unfortunately, lacking so often in the medical world.

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