Friday, June 20, 2008

Your Staff is You, Doctor

I went to fill a prescription for eye drops this morning. If I have an eye inflammation flare up, this drop usually helps relieve some of the burning. Right to the source, no waiting for drugs to be absorbed into my system, etc.

As with all doctors, the prescribing physician has horrible handwriting. The script was written for four refills, but this was the first time I've filled it. The pharmacist couldn't read the doc's handwriting, so called the doc's office. Of course, the doc is out today, so the pharmacist spoke to the nurse. The doc had failed to log his script to me, so the nurse probably thinks I'm trying to pull one over on them. Am I? Jeez – if I wanted to get some drugs, don't you think I'd try to get something psycho active like Darvocet or Zanex? But no... I'm wanting to get some relief in drop form for eye inflammation and the pharmacist, the doc's office, seemingly every person I talk to is eyeing me suspiciously like I'm trying to commit a crime!

This will all be straightened out within the next hour or two (I hope), but the doctor's nurse is really hacking me off. I'm not a criminal, I'm not trying to pull one over on anyone, I just want the eye drops prescribed to me! As if getting screwed for $60 per bottle isn't bad enough, now I'm treated like a criminal.

Docs – your staff is you. It's crossed my mind not to return to this physician due to the treatment by his "people."

Will I actually find another doc? Nah, but I wish docs would take their job as boss as seriously as they take their job as physician.

No comments: